GENERAL TERMS AND CONDITIONS

All rights, obligations, specials, orders and agreements that fall under these General Terms and Conditions, and under this condition, are applicable under Polish Law and Jurisdiction.


I. General

These conditions apply to all sales and agreements between Stone-Traffic Damian Baran, Olimpijska 55/25, 80-180 Gdańsk Poland later reffered as Patuni and the consumer, whereby Patuni will apply these conditions unless agreed otherwise in writing. If articles are ordered from Patuni, the purchaser automatically accepts the stipulations set out in these General Terms and Conditions.


II. Orders



Once an order has been placed, the consumer will directly receive an email to confirm the details of the order and the total costs associated with the order. All orders will be sent within five working days after receipt of payment by the consumer. In the case of technical malfunction, however, which falls under the category of circumstances beyond Patuni’s control, an order will be shipped as soon as possible. Patuni will keep the consumer duly informed of the status of the order. We strive to keep our website (www.patuni.com) as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the consumer as soon as possible. A product must be delivered to the consumer within 30 days of the order placement. If Patuni fails to comply with this, the consumer may immediately break the order contract. This is not possible, however, if the parties involved have previously agreed to a different delivery term.


III. Prices and Payment


All prices indicated on Patuni’s website are in EUR, GBP, PLN, USD and include value added tax. Consumers are able to make payments electronically to Patuni in many different ways. The differing payment methods are indicated on the website under the title “Payment”. Shipment of the order will take place once Patuni has received payment for the order. Patuni will add the shipping costs to the invoice of the order. More information concerning the shipping costs can be found under the title: “Shipping”.


IV. Delivery


The delivery time is indicative and is therefore not guaranteed. However, the final delivery time will not exceed more than one week of the indicated delivery time, excepting cases of 'force majeure'. The order will be processed and shipped within five working days of receiving payment. Patuni cannot be held responsible if the post is unable to deliver the order to the consumer on time.


V. Transfer of Ownership


Ownership of merchandise will not be transferred until the associated obligations of purchaser have been fulfilled. At the point of transfer of ownership, which is at the point of delivery of the articles, product liability is transferred to the purchaser.


VI. Money Back Guarentee


If the consumer, for whatever reason, does not wish to retain the article, the consumer has the right to return the article to Patuni within fourteen working days after taking delivery of the article. The consumer must first inform Patuni in writing via email of their intention, and must follow all further return conditions and instructions stipulated by Patuni. This guarantee does not comply if the article has been warn or washed, or if the consumer has attempted to mend or alter the article in any way. Return articles will only be accepted if it is sent in the original, undamaged wrapping and the labels are still attached to the merchandise. Furthermore, the shipping costs of the returned merchandise will be entirely paid for by the consumer. Under no circumstances will Patuni reimburse the shipping costs of returned merchandise. If the return instructions have been followed accurately, Patuni will reimburse the consumer for the returned article(s) within thirty days after receiving it.


VII. Queries / Complaints


In the case of queries or complaints concerning any of our products or procedures, please inform us by email contact@patuni.com. You will receive a reply within three working days.


VIII. Privacy



Patuni finds it very important to ensure that all of the consumer’s personal information is treated with the utmost care and security. Patuni will not give the consumer’s personal information to third parties, except when the information is required for the delivery of the order. When making an order, Patuni requires the consumer’s name, invoice and delivery addresses, and payment details so that an order can be processed. The payment details will only be used to conclude the payment process. If the consumer subscribes to our newsletter or RSS, their personal details will be used to keep them informed of changes to our assortment, special offers, website improvements and other relevant information pertaining to Patuni. Records of website visits are kept for statistical purposes. Information concerning the amount of visitors and visitor frequency to our website will be used for internal research and website improvement. However, this general information is anonymous and cannot be traced back to the individual visitor.


IX. Liability


All articles in the assortment of Patuni have been produced with the greatest care. Patuni cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold by Patuni and/ or materials or accessories becoming undone. The content of the website has been compiled with the greatest care. However, Patuni cannot preclude the possibility of any error or incompletes in the information on this website. Patuni cannot assume any liability for the consequences of incorrect or incomplete information on the website. Patuni cannot be held responsible for any typing or misprinting errors that could communicate an incorrect selling price. In that case Patuni will adjust the price as soon as possible. The actual colour of the products can differ from the colours shown on the computer screens. Gray Label cannot be held responsible for variations in colours as a consequence of the quality of the computer screens. The position and size of the actual applications and/ or sequins on the clothes can differ slightly from the display on the website. Patuni cannot be held responsible for this. Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. Patuni does not control these sites and it not responsible for the content of these sites.


X. Force Majeure


Despite any other established legal rights, Patuni is entitled , at its own choice, in case of Force Majeur, to cancel your order, or cancel the purchase agreement without legal intervention, by informing the client in writing. Client is not entitled to any damages, unless given the circumstances this would be unacceptable according to measures of reason and fairness.


XI. Copyright


All information on Patuni’s websites is protected by copyright. It is illegal to copy, use or distribute any information from Patuni’s website without first acquiring written permission. Visitors and users of Patuni’s website may not claim any rights pertaining to the information on the website. None of the text or graphics from Patuni’s websites may be partially or wholly copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes.


XII. Acceptance of General Conditions



 All website users are required to be aware of, and to agree with, all of the above General Conditions. By placing an order with Patuni, the consumer automatically agrees to all of our General Conditions. Patuni’s client’s details are automatically stored in our client list and will receive our newsletter.